Return & Exchanges Policy
At grintees.com, your satisfaction is our top priority. If you’re not happy with your purchase, we’re here to help! Please read our return and exchange policy below:
Returns and Exchanges
We want you to love your T-shirts! If you need to return or exchange your order, we’ve made the process simple and customer-friendly.
We Made a Mistake? We’ve Got You Covered!
If we send you the wrong item, design, size, or color, we sincerely apologize. Please let us know, and we will:
- Provide a free return or exchange.
- Cover all return shipping fees.
Changed Your Mind?
If you need to return or exchange an item for any other reason (such as size, color, or design preference):
- You are responsible for the return shipping fees.
- We will process your exchange or refund once we receive the returned item in its original condition.
How to Initiate a Return or Exchange
- Contact Us: Reach out to our friendly customer service team at [email protected] with your order number and the reason for your return or exchange.
- Prepare Your Item: Ensure the item is in its original condition, unworn, and with all tags attached.
- Ship the Item: Follow the instructions provided by our customer service team to ship the item back to us.
Refunds
- Refunds will be processed to the original payment method within 7 business days after we receive your returned item.
- You will receive an email confirmation once your refund has been processed.
Exchanges
- Once we receive your item, we’ll send out the replacement as soon as possible.
- If the replacement item is out of stock, we will notify you and provide alternative options or a refund.
Questions?
Our customer service team is here to help! If you have any questions or concerns about our return and exchange policy, please contact us at [email protected].
Thank you for shopping with grintees.com!